Your videos are great and website too, but whoever is packaging needs more training. Maybe watch your own videos. I ordered a Hustler light harness w/switch and deutch pigtail. (Order #1197) Package arrived in a week but NO switch in package. My mower is on another property miles from my home so I wasted a trip to install. After emailing you about no switch I did receive a switch 7 more days later, still no zip ties in package as mentioned in your video. Anyway my lights are finally hooked up. As you said the harness is an easy plug and play system. Only complaint is shipping needs more training.